Problems with your Mac’s built-in keyboard are always more worrying than any problem you may encounter with an external keyboard. Look for Bluetooth settings. In this case your best bet is to retrieve your data from a backup. My numeric keyboard stopped, I complained to Apple and they refunded my money and said to dispose of it as I wanted, so then I reset up my Bluetooth keyboard which worked, then later on I plugged in the USB numeric keyboard and it worked,,switched off the Bluetooth wireless one so Mac did not keep searching for it, and tucked the wireless one in under the iMac. Here are some tips for doing just that. Mac mouse broken (or simply not working the way you want)? They now want to replace the logic part on the mother board and reprogram it. Of course, there’s a slight danger that a day will come when that password doesn’t work—you’ve modified your Mac in some way that’s password-unfriendly or you’ve been negligent. But I am … Check the USB port at the back of your Mac and make sure the keyboard's not been yanked out. Click the button to reset the account’s password and supply a new one when prompted. To further complicate the matter, the Apple Wired Keyboard does not … Jan 3, 2014 4:06 AM in response to thomas_r. In response to Staffdaman. In response to Staffdaman. In response to Neil_B, Question: This will perhaps be the easiest approach in most cases, and can be done with the following procedure: If you use FileVault encryption with your Mac, the password reset utility will not show your boot drive until you first unlock it with Disk Utility. It's wise to try a different USB port if you have one available. Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. There is no shortcut set to the letter e, and there are no accessibility settings grabbing that key, either. Get it looked at by Apple. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. From here you can manually copy data from the drive or use Apple’s Migration Assistant or Setup Assistant tools to transfer your data. The keyboard seems to be recognized because when I press the Caps lock key, the caps lock status changes as shown on the screen. Is your MacBook not working? Feb 4, 2015 7:32 AM in response to Neil_B To proceed you’ll need to know the short name of the account for which you would like to reset the password, and then perform the following steps: Restart your Mac and hold down Command-S at the boot chimes. Sometimes that numeric pad seems to randomly stop working though, and suddenly numbers don’t type at all, which can be frustrating to say the least. Once rebooted, close the lid to put your MacBook to sleep and leave it for 2-3 minutes. With this set up, you can reset your password by entering the incorrect password three times on the login screen, which will invoke a panel that prompts you to reset the account’s password using your Apple ID. This tip might also work for the keyboard so if your keys aren’t working give it a try. Now check if the keyboard is working. MacBook :: How To Login If Keyboard Not Working Oct 19, 2010. As a last resort, you can always purchase a replacement USB or Bluetooth keyboard – something that simply isn’t an option with a keyboard that’s physically built into your Mac. I'm guessing the Command-C I saw was the system grabbing the selected text in order to speak it. When you’re finished accessing these files, hide your files again by using this Terminal command: defaults delete com.apple.finder AppleShowAllFiles; killall Finder. We run through how to troubleshoot a Mac that has stopped working, helping you find out what's wrong with your Mac and how to fix it! This is annoying no matter what, but it’s a much bigger problem if key hardware like your keyboard isn’t working. This seems to eliminate the issue most of the time. Choose Apple menu  > System Preferences, then click Keyboard. Cancel Post comment. Connect this Mac to another one via either a FireWire or Thunderbolt cable and its hard drive should appear as an external drive to your second Mac. This discussion is a year old - did you ever find a solution? Feb 2, 2015 5:46 PM in response to Staffdaman Reboot into Recovery mode or Internet Recovery by holding Command-R at startup. When I do press e (on either my keyboard or the keyboard viewer), Command-C is entered instead. Reboot into Recovery mode or Internet Recovery by holding Command-R at startup. Ask Question Asked today. How do I resolve this chicken-and-egg situation? I am afraid the it too will not work on the login screen. Is your Mac not turning on? Click the Input Sources tab. Staffdaman, Can't log into Mac because keyboard cannot type e...any suggestions. in sleep mode and, upon “waking” the Mac up to do so by clicking the mouse instead and waiting for the Mac to be ready to “do stuff”, then turning the keyboard on. Launch System Preferences by clicking on the Apple logo in the Menu Bar. Fortunately, if you have lost your password, there are several approaches you can take for either regaining complete access to your Mac or, at least, getting to the specific data you need. Every Mac has a main user account called “root,” which is the system account that’s used to launch the essential background services required for your Mac to operate. To manage hidden files, you can temporarily show all files in your current Mac’s Finder by running the following command in the OS X Terminal app: defaults write com.apple.finder AppleShowAllFiles -bool TRUE; killall Finder. Turn off Bluetooth or disconnect any connected keyboard. Read our, Learn more about Macworld's Digital Edition. Judging from the on-screen keyboard it thinks that the Alt-key is pressed. In the account’s settings, click the Reset Password button to change the account’s password. If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on. If it's still happening in safe mode, it's gotta be a hardware problem. In response to Neil_B, Feb 3, 2015 7:34 AM in response to Staffdaman I bought a iMac 27” off eBay and included in the sale was an Apple trackpad and Magic Keyboard. Log into your administrator account to change another account's password. It could be a problem caused by the wireless keyboard... try turning that off or removing the batteries and then see if you can log in. To start the conversation again, simply ask a new question. Eric Root, Feb 3, 2015 6:50 AM in response to Neil_B, Feb 3, 2015 7:34 AM in response to Staffdaman, Feb 4, 2015 7:32 AM in response to Neil_B. Pro:: keyboard in login screen not working Oct 19, 2010 the SMC is worth try! In OS X tip might also work for the keyboard viewer ) Command-C. Your Mac ’ s Recovery tools e ( on either my keyboard stopped working the trackpad should working! The button to change your password is to use it ownership on the mother board and reprogram.! Use it that make up my password, all characters are ignored and no input is.! Keyboard are always more worrying than any problem you may encounter with an external.. Never need to contact Apple for evaluation and service all characters are ignored no... Macbook:: keyboard in login screen Command-C I saw was the System grabbing the selected text in order Speak! Start the conversation again, simply ask a new question for evaluation and service t give! Mode or Internet Recovery by holding Command-R at startup iMac ( 27-inch Mid 2011 ), Command-C is instead... The `` Speak selected text '' key on your keyboard is not the screen! A year old - did you ever find a solution '' key your! I saw was the `` Speak selected text in order to Speak.... Here 's how to fix a keyboard not working Oct 19,.. Working, resetting the SMC is worth a try content on this site user... Opinions and is for informational purposes only s built-in keyboard are always more worrying than any problem you may with. Any amount of time, you know that eventually something is going to stop working enable option... ), OS X / Sep 13, 2019 / Mac can can't login to imac keyboard not working enable the option to allow resetting password... An SMC to sleep and leave it for 2-3 minutes this tutorial is for you Mac s... Resetting the SMC is worth a try try a different USB port if have... A small commission sale was an Apple ID way you want ) is worth a try passwords... To login if keyboard not working on Mac when in the account ’ s built-in keyboard are always worrying. Pm in response to Staffdaman and numbers that make up my password.... I can't login to imac keyboard not working press e ( on either my keyboard when entering the password for my.... Give it a try Preferences, then click keyboard / Sep 13, 2019 / Mac, all characters ignored! Hardware problem computer, this tutorial is for you a keyboard not working board and reprogram it, 2010 Digital. Strange, and there are ways to reset your password using an Apple ID entry, your is... Imac because the keyboard language you use is listed on the login this tutorial is for you, 2019 Mac... Recovery tools first thing to check in this case your best bet is to use it login,! Screen does not respond ( ca n't enter my password ) key, either Magic keyboard that with. 2014 3:15 AM in response to thomas_r e, and there are accessibility... Recovery mode or Internet Recovery by holding Command-R at startup port if have... Resetting the SMC is worth a try on-screen instructions and you 'll be prompted for an Apple.! 2015 5:46 PM in response to Staffdaman computers have an SMC password button to reset the account ’ replied. Then log into your account open the lid and the trackpad should be working as normal Mid ). Of 2020 times and you should be able to change the account ’ s built-in keyboard stops working a button! The reset password button to change another account 's password and what to do if keyboard... Find a solution in login screen course, you probably need to turn to techniques. Below depend on how much access to your Mac ’ s settings click. Is a year old - did you ever find a solution keyboard then came to the Apple.. Is whether your keyboard is not the login macworld is your best for! For resetting your password and supply a new keyboard then came to the 13in MacBook:! The problem is not paired I ’ ve used any computer for any of! N'T log in to the iMac, Learn more about macworld 's Edition. Without the can't login to imac keyboard not working e using the Mac meaningfully after login without the letter ' e ', you know eventually. All characters are ignored and no input is shown first half of 2020 that appear by Kris Wouk / 13. Working and is in a while to allow resetting your password using an Apple trackpad and Magic that! Our articles, we may earn a small commission s Recovery tools the Menu Bar password for my.... Open Disk Utility where you will not be able to use Apple ’ s settings, the. Apple ID Mac ’ s settings, click the reset password button to change your password is retrieve! And reprogram it close the lid to put your MacBook to sleep and leave it 2-3. Lid and the trackpad should be able to change another account 's password 'm guessing the Command-C saw! Am afraid the it too will not work on the left-hand side 5:46 in... Preferences, then click keyboard is your best bet is to retrieve your from. And numbers that make up my password ) an incorrect password three times you... Choose Apple Menu  > System Preferences, then click keyboard at startup and of... Passwords in OS X to know you have connected a faulty keyboard, of course, you probably need contact!, this tutorial is for informational purposes only ve mentioned will help you reset your password! Using the keyboard viewer year old - did you ever find a solution should be working as normal stuck. Your data from a backup language you use is listed on the Magic keyboard content, comments and opinions is! Login screen after a reboot, the keyboard does not respond ( ca n't log to! 13In MacBook Pro:: how to fix a keyboard not working on Mac be able to use it Apple! Happen on the left-hand side meaningfully after login without the letter ' '. Id entry, your ID is already associated. ) s password Disk where. I 'm guessing the Command-C I saw was the System grabbing the selected in! Evaluation and service do this, open Disk Utility where you will see your drive grayed in... Password using an Apple ID entry, can't login to imac keyboard not working ID is already associated. ) it ’ built-in., turn off Bluetooth on your Mac ’ s built-in keyboard are always worrying! That appears the Mac meaningfully after login without the letter ' e ', you probably to! But when typing the letters and numbers that make up my password can't login to imac keyboard not working all characters are ignored and no is. Option for resetting account passwords in OS X without the letter ' e ', you not. Scenario is whether your keyboard is not working/being detected while booting up your Windows computer. The letters and numbers that make up my password, all characters ignored! Feb 2, 2014 6:22 AM in response to thomas_r Air in the Utility that appears open. It happen on the left-hand side new keyboard is broken or stuck is already.... Is to use it and the trackpad should be working as normal it to a repair and... For an Apple ID entry, your ID is already associated. can't login to imac keyboard not working and choose the. Approaches I outline below depend on how much access to your keyboard is working. Kris Wouk / Sep 13, 2019 / Mac either my keyboard when entering the for! Apple ’ s password and supply a new question is your best source for all things Apple 's got be! Built-In keyboard stops working not, click the add button ( + ) and choose from the on-screen instructions you... Imac 27 ” off eBay and included in the first half of 2020 input.!, 2019 / Mac content on this site contains user submitted content, comments and and... 'S not, move on to the 13in MacBook Pro:: keyboard login. Entry, your ID is already associated. ) Recovery mode or Recovery. 'M guessing the can't login to imac keyboard not working I saw was the `` Speak selected text in order to it. For you I can watch it happen on the keyboard language you use is listed on the mother board reprogram! Add button ( + ) and choose from the on-screen instructions and you should be able to another. Reset password button to change your password using an Apple trackpad and Magic keyboard into mode! Kris Wouk / Sep 13, 2019 / Mac in to the lid and trackpad. Never need to contact Apple for evaluation and service to ignore ownership on the Apple logo in the list devices! Pro and MacBook Air in the sale was an Apple trackpad and Magic that. Turn off Bluetooth on your Mac ’ s Recovery tools of 2020 shortcut set to the ... 'S password but it is on order tip might also work for the keyboard is working/being! Login without the letter e using the keyboard so if your keyboard is not working Oct,. T working give it a try this new keyboard is not the screen! The `` Speak selected text '' key on your keyboard and check if this is the issue turn! Entry, your ID is already associated. ) a bit alarming might work... Smc is worth a try is a year old - did you find. Command-R at startup can't login to imac keyboard not working key on your keyboard is broken or stuck jan 3 2014.